United Care Development Services ( www.yousee.in ) also known as UC, is a Philanthropy Exchange which provides a wider giving platform through the Four Donations For Development (Chaar Daan, Chaar Dhaam) initiative, which invites contributions in the form of 1.Volunteering(Shram Daan), 2.In Kind Donations(Vastu Daan), 3.Waste Donations (Kachra Daan) and 4.Financial(PostPay) Donations(Dhan Daan). UC's objective is to generate Resources for Result oriented social work, in the areas of Education, Health and Environment. UC was founded in June 2009 and supports social work projects across India.

A key challenge seen by stakeholders in social development work, is the elusiveness of results or outcomes for the investments made in development projects. A closer look at the nature of funding reveals that the risk is often borne by donors, as they PrePay. The idea of reversing this flow of funding, through a PostPay model, making it contingent to achievement, measurement and documentation of the results or outcomes, making it risk-free for donors, seemed an attractive potential, with a potential to unlock greater levels of giving. During first 3 years, the outcomes focus of this model, ensured a deep engagement with NPOs with whom UC worked, which eventually led to recognising the need and opportunity to provide all the 4 Donations (Chaar Daan) to organisations working for social causes.

UC as an exchange platform works to make it easier to access available information or information sources about various NPOs. UC makes an effort to provide necessary information about the NPOs based on the type of resources (the 4 Donations) that they may be seeking to generate through UC's Philanthropy Exchange. We take an approach that many NPOs are involved in different kinds of social work, at different scale and levels of impact and it would not be possible for one organisation to study or evaluate all these organisation. We encourage Volunteers/Donors to acess the information or information sources provided on UC platform, to help them evaluate and engage with the organisation whose work may align with their area of interest.

In the initial 4 months of starting UC, various legal structure options were evaluated. UC was finally registered as a not-for-profit company under the sec-25 of the Indian Companies Act, 1956. Some of the reasons for choosing this legal form were:

1. In view of the prevailing ambiguities in the registration of trusts for charitable purposes, it was considered more appropriate to incorporate UC as a not-for-profit company under sec-25 of Indian Companies Act, 1956. The clarity that the Companies Act provides in terms of the registration process, legal status and also the guidelines on IT exemptions, would more than offset any accompanying admin and reporting requirements that it imposes as compared to a Trust or a Society.
2. On a broader context, "Good Governance" and "Operational Advantages" were the points to be considered in making the choice of the legal form for UC. It was viewed that delivery of "Good Governance" is quite independent of the type of legal form of an organisation and no legal form can perhaps claim monopoly of "Good Governance". "Good Governance" ultimately boils down to people's commitment in an organisation to practice in both letter and spirit, the Governance principles laid out in the organisation. No organisation is gifted with it and they have to achieve it with their actions, and the same would apply to UC. Then coming to the "Operation Advantages", from the points mentioned earlier, a not-for-profit company form looked a better choice for UC to begin with.

UC's activities started in June, 2009 funded by its founder. It was started with an idea to be able to demonstrate the concept over a 12-18 month periods based on this resource. In the second year of UC, it also managed its working capital requirements with interest free soft loans. In the third year of UC, it received a Grant from the Michael and Susan Dell Foundation, to expand it work. The mainstay for UC's revenue are the regular postpay donations. By design, UC's financial model too is not intended to be very capital intensive. It should ideally run on a strong working capital management model, where the turnaround-time for receiving postpay donations for completed projects should be short, to be able to plough back proceeds from these postpay donations into newer projects.

As UC gets requests from several youngsters from very diverse perspectives, to engage with UC's work, we articulate the point that UC does not offer career opportunities, but plenty of caring opportunities. It has taken time to arrive at this thought process, to help set expectations with respect to UC. The ideas of compensation for fulltime volunteers/staff are evolving, while ensuring that they are aligned to the spirit of volunteering. We do not have at UC any specific employment opportunities. The work at UC is largely driven by interns and volunteers. The couple of people who work fulltime at UC have come from this pool and take a modest compensation, upholding the spirit at UC, of promoting volunteer effort and social participation. Any additions to this team would ideally come through a similar route, after having been exposed and involved in its work for some time. Joining UC fulltime, would require the person to make a conscious choice of committing to a work environment which calls for great personal involvement in the social causes that UC supports and being prepared to take a very modest compensation, reflecting the Giving spirit that UC promotes. Being an Ambassador of Giving is a role that every person at UC takes on, given that UC is a Giving Platform and a Philanthropy Exchange.

The funding model of the work at UC is designed around the PostPay Philanthropy model. This model works by prefunding of projects from UC's corpus, followed by measurement and documentation of outcomes from such projects. Potential donors are then invited to view outcomes from such projects and opt to PostPay for these outcomes, rather than funding them in advance. This applies to meeting administrative costs at UC which include paying the modest financial compensation to its Giving Ambassadors. UC's ability to add more persons to this pool depends on the PostPay Philanthropy trend.

We recommend internship engagements to be not less than 3 weeks full-time participation at UC.

Internships at UC are undertaken on a voluntary basis, integrating into the giving spirit that UC promotes. UC makes an effort to cover some of the travel and other incidental expenses that interns might incur as part the project work. Any such reimbursements covered are indicated by UC with respect to each project, based on its budgetary provisions.

UC gives acknowledgment letters whenever requested, describing the activities in which the volunteer has participated. Volunteers are also requested to post their volunteer participation information through their login accounts on UC website, which would make it easier for UC to acknowledge volunteers contributions.

As a part of its Donate Waste (Kachra Daan) initiative, UC works with Residential, Office and Academic communities to Reduce, Segregate and Donate waste. Dry waste items are usually donated once a month on the last weekend. Items like papers, plastics, glass and metal are picked up by a waste recycler (Raddhiwala) from the local area. Electronic waste items are handed over to specialised e-waste recyclers. UC facilitates in linking the community with the waste recyclers. The value generated from the dry waste can be donated by the community to support projects in Health, Education, Environment and other Social projects. During these donation camps, residents also donate old books and clothes, which are then redistributed to people who need them. UC also provides support to set up compost centers in these communities, so that their food and garden waste can be locally converted to organic manure, rather than being transported to landfills. The Donate Waste initiative is a citizen driven initiative, which simultaneously delivers environmental outcomes and also resources to support other social causes.

1. Procure Material for compost beds - steel sheets, bamboo poles, binding wire and posters. The design of the suggested compost beds keeps it portable(they can be moved to another location reusing all the material) and low cost.
   • Number of Compost beds and Area: the community can start by setting up 2 or 3 compost beds, with 8*4 feet area each. We can leave 2 feet gap between the two. After some initial experience in managing the compost beds, the community can add additional compost beds based on the volume of kitchen/garden waste generated.
   • Material: Each bed can be made with an enclosure of corrugated steel sheets. We can use the standard 8*2.5 feet sheet with 24gauge(Jindal steel or any other brand). These are available at Wholesale Hardware markets. Each sheet would cost about 700 to 800 rupees. One compost bed  of the 8*4 feet area would need 3 such sheets and would therefore cost about 2400 per bed. About 12 bamboo poles of 4feet height can be procured locally for erecting each bed.
2. Arrange 2 or 3 workers or housekeeping staff, along with a crowbar and spade, to do a bit of digging for placing the bamboo poles.
3. Some young volunteers from the community too are welcome to join the effort.

1. Identifying the Donation Camp Location: This should be a kind of public place(School, College, a Community space with an Office or Residential Campus etc) which is easily accessible for the public in that area.
2. Finalise the Monthly Date and Time for the Camp: It would be ideal to have it on the last weekend of the month e.g. on the last Sunday of every Month between 10am to 12pm.
3. Mobilise a few volunteers who can participate in some of the above activities, in manning the donation camp and also participate in subsequent sorting and distribution of the reusable items to NPOs
4. Identifying local Recyclers: Before the commencement of the initiative, we suggest the volunteers in the donating community to identify a local recycler who will take most of the paper, plastic, metal, glass etc waste items, and also explain to the recycler the purpose behind the initiative. UC team can also join the local volunteers in the initial survey. Once the recyclers appreciate the initiative, they would provide good support to this initiative including giving a better price for the donated waste. On the donation camp date, the recycler should come to the camp location, have the waste items weighed there, hand over the money of the waste items and take away the load in his vehicle. The value generated from the dry waste can be donated by the community to support some of the Health, Education or Environment projects.
5. Identifying place(s) in the area, where some of the donated reusable items like clothes, books, toys etc. can be stored temporarily before they are distributed to NPOs.
6. UC facilitates the distribution of reusable items donated to various NPOs in the city. It develops the information list of NPOs running homes/shelters/schools etc. for the underprivileged, to whom the reusable items can be distributed.
7. Spread awareness about the camp to those working and residing in the area. Prepare a few posters about the initiative which could be posted in offices and residential communities in the. UC team has some existing posters and these can be further customised for the local community.

The general input from several forums involved in composting has been to avoid non-veg waste, as they increase the chances of attracting more pests, add to the odour challenge and take longer to compost. We have been advising the same to communities where we have worked to introduce composting.The smell at the compost pit is directly related to its management: 1. ensuring right moisture levels - too much of it is a recipe for the unpleasant smell and no moisture will slow down the compost process and 2. tilling the compost pile regularly ensures aeration and faster composting process, reducing the smell issue. Keeping the compost bed away from the residing place may offer you a little margin for error in proper management. Non-veg waste can go to the municipal waste. All other food waste, cooked and uncooked, can go into the compost bed. It is also good to ensure that some garden waste like dry leaves etc goes into the compost bed, as it offsets some of the odour that would otherwise be created by having only food waste in the compost bed.

Interested donors who wish to donate in kind, large and bulky items, can now post this information on UC website for NPOs to know.

UC reaches out to multiple different sections of audience who engage with UC, through both online and offline channels some of which are listed below:

1. YouSee Website: www.yousee.in
2. Social Media
   • www.facebook.com/youseeupdates
   • www.twitter.com/youseeupdates
   • www.youtube.com/youseemovies
   • www.dailymotion/youseemovies
   • www.slideshare.net/youseepresents
3. Other Resource Exchange Platforms
   • www.volunteermatch.org
   • www.samhita.org
   • www.karmayog.org
4. Web Search: Google Adwords (through a free account provided by Google for Not-Profit organisations)
5. E-mail updates to Donor, Volunteers, Partners and others. Queries to contact@yousee.in

1. YouSee Quarterly Open House presentation meeting about UC and its work Quarterly
2. Events for sharing and showcasing the work of the social sector

This initiative was conceived in September 2010 during the review of work being done for RagPickers at Indore with Indian Grameen Services. Its implementation commenced during the Joy of Giving Week celebrations at Hyderabad in Sep-Oct, 2010, marked with an event at the Karmayog Seva Mela on 1st and 2nd October, 2010.

The fourth form of giving promoted by UC, the PostPay funding model, works by prefunding of projects from UC's corpus, followed by measurement and documentation of outcomes from such projects. Potential donors are then invited to view outcomes from such projects, creating an option for donors to PostPay for known outcomes rather than anticipated outcomes. UC works to promote Giving for Result oriented, Transparent and Measurable Social Development Work, through a PostPay Philanthropy model. UC's support on financial front follows a cycle, where it prefunds specific line items of partner NPOs, measure and document outcomes from such projects and then invite donors to PostPay for these outcomes. UC's ability to fund more projects depends on the postpay donations trends, which is seeing a slow and steady growth. UC would however like to see an increased growth curve before taking a call on funding more projects.

UC has had a paradigm shift in terms of how we support UC's costs. This idea emerged in the fourth year of UC where UC's overheads are documented into a separate Project Certificate Documentfor which Donor's Could Postpay. This has simplified the communication for Donors, who postpay entirely for a chosen project. They can now also choose to postpay entirely for UC's costs.

We believe that post-pay model brings in greater accountability and grant agencies would see the benefits of the model. The grant could therefore, be structured in a way that existing project certificates are paid for, or the grant could be released in tranches based on outcomes measured and documented in each phase. The post-paid model in large grants could be structured as Pledge Grants: UC would structure a macro project, with phased development goals, where the entire project needs funding much larger than UCs pool of funds. UC receives a pledge (based on pre-defined criteria) for funding the results at the end of each phase. An agreement to this effect will be signed between the funding agency and UC. The outlay of funds at each phase, will be of a size within UC's independent funding capacity and risk factors. UC will fund a phase of the project, take it to completion and document the outcomes The grant agency could then evaluate and fund(postpay) these outcomes and enable UC take up the next phase of project, with the procedure repeating till completion

- The Organisation or Group will be listed on http://www.yousee.in/npo.php page so that      visitors to UC website can get to know about the listed Organisations or Groups

-The Organisation or Group can post Volunteering Opportunities with them, so that           potential volunteers can sign up to volunteer

Public Hospitals are owned by People and can be accessed by all irrespective of their Socio Economic Status. They offer the promise of free and quality care for all, especially for the poor. Supporting these institutions to be "The most Caring and Cutting Edge" health care providers is a goal that UC pursues, by mobilising volunteer, in-kind and financial resources.

Peoples Library is a project with an aim to bring access to free libraries close to every place. This project is an outcome of the 4 donations facilitated by UC. The books in the collection have all been received as donations during the monthly donation camps. Volunteers  have signed up to host libraries at their places and the growing pool of technology volunteers at UC have helped in building the online application to manage this initiative.